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Tierra Hotels

Update on COVID-19

Monday 29th November, 2021
 
Dear Friends;
 
We hope that you and your loved ones are safe and well. Here in Chile the healthcare services have made great progress with the vaccination drive and currently over 89% of the population has received the recommended 2 doses of vaccines against Covid-19. (*source – Ministry of Health)
 
We are very excited about the new regulations and can’t wait to be able to welcome you and our other foreign guests! 
 
Before you can enter Chile, you need to make sure that you have everything that is required:

This being said, in the world we live in things can change quickly from day to day, which is why we recommend regularly checking official sources such as: https://www.chile.travel/en/traveltochileplan/ or https://cl.usembassy.gov/u-s-citizen-services/security-and-travel-information/covid-19-information/

 
We understand travel planning can be more stressful these days, and we sincerely appreciate the effort you are putting in to stay with us. Here is our latest update, and information to help you plan your next Tierra vacation.

New opening dates

All three of our hotels are now open and we are taking bookings for travel for this season until the 30th April 2022 at Tierra Chiloé and Tierra Patagonia, and until May 2nd at Tierra Atacama. We have maintained our rates and have some great promotions available to give you even better value. The 2022-23 season starts in October 2022, and things are filling up already!

Health & Safety

We have designed a new standard of hygiene protocols and health and safety measures, designed to keep our staff and guests safe, comfortable and truly cared for, while they enjoy the remoteness and wide-open spaces that surround our hotels. You can find more details here about what to expect for a stay with us in the 2021 – 2022 season.

Plan with confidence

We’ve made planning your next adventure as easy as possible, with a minimal deposit and full flexibility on date changes with no penalty.

For this season, we now require only 10% of the value of your stay to guarantee your booking, and the balance is due 30 days before your arrival date. You can cancel any time before the 30 day deadline, and we will refund you in full. Find the full details here. 

Offices closed

To ensure the wellbeing and safety of our staff, we are working from home.

You can contact us by email at info@tierrahotels.com and we will reply to you as soon as we can. Normal office hours are 9am-6pm local time Monday to Friday.

We have a chat feature on our web page, where our team are available for immediate updates during working hours, and our 800 numbers for different countries around the world are still operating with voicemail available when we’re not able to reply immediately

We look forward to welcoming you and your loved ones soon, to one of our Tierra hotels, for a well-deserved vacation!

Tierra Atacama

  Tierra Chiloé   

Tierra Patagonia

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