The nearest town is Puerto Natales, roughly one hour’s drive from the hotel, where you will find numerous restaurants, banks, handicraft markets and a church.
We are a family friendly hotel in Patagonia, with services and activities to accommodate everyone comfortably. We offer very entertaining excursions that can be adapted for kids; an indoor, heated pool; games; a TV room and family suites. Although the hotel has no daycare facility, we can arrange for babysitting services by members of our staff, if a guest so requires.
*Subject to availability.
Electricity in Chile is 220V/50Hz and the plugs are a European, two pin round style, as below:
Our hotel staff and guides speak mostly Spanish and English, though with advance notice we can arrange guides who speak French or German, at no extra cost. If you require a guide who can communicate in another language, please contact us directly to organize this with some advance notice.
The Chilean currency is the peso. At the hotel, we accept all major credit cards including Visa, Master Card, American Express and Diner’s Club cards. Should you need cash, you can find ATMs in Puerto Natales. Please note that the currency in the hotel shop is in Chilean pesos.
While gratuities are not obligatory, please note that it is customary in Chile to leave a tip when you receive a high quality service. We normally suggest between USD $50-$100 per person per night, but the amount is completely under the discretion of the guest in accordance to the service they received.